SA GOLF ONLINE (PTY) LTD

WEBSITE TERMS AND CONDITIONS OF USE

https://sagolfonline.co.za

Registration Number: 2014/195530/07

Last amended: June 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE. BY CONTINUING TO USE THIS WEBSITE, YOU AGREE TO THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT USE THIS WEBSITE.

1. Introduction

1.1 The website https://sagolfonline.co.za is owned and operated by SA Golf Online (Pty) Ltd, registration number 2014/195530/07 ("SA Golf Online", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your ("User", "you", or "your") access to and use of the Website and any services, materials, or information provided on it.

1.2 By accessing or using this Website you agree to be bound by these Terms and any documents referenced herein, including our Privacy Policy.

1.3 We may update or modify these Terms at any time without prior notice. Updated Terms take effect once displayed on the Website. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the Website.

2. Company Information (ECT Act Section 43 Disclosure)

In accordance with section 43(1) of the Electronic Communications and Transactions Act 25 of 2002 ("ECT Act"), the following information is provided:

Full legal name: SA Golf Online (Pty) Ltd

Registration number: 2014/195530/07

Physical address: 1 Fairway Avenue, Linksfield North, Johannesburg 2192

Postal address: 1 Fairway Avenue, Linksfield North, Johannesburg 2192

Telephone: 081 579 9982

Email: info@sagolfonline.co.za

Website: https://sagolfonline.co.za

Directors: Nicolaas Johannes van der Walt / Gregory David Jacobs

VAT registration number: 4490302850

Records of transactions are retained for a period of at least one year from the date of conclusion of the transaction.

3. Registration

3.1 Only registered users may purchase goods on the Website.

3.2 To register, you must provide accurate personal information as required by our Privacy Policy and create login credentials ("Credentials").

3.3 You undertake to keep your Credentials confidential and not to disclose them to any third party.

3.4 You are responsible for all activity conducted under your account, whether or not authorised by you.

3.5 If you suspect that your Credentials are being used by an unauthorised person, notify us immediately at info@sagolfonline.co.za. We reserve the right to suspend or deactivate your Credentials pending investigation.

3.6 You must be 18 years or older to register and transact on this Website, or have the consent of your legal guardian.

4. Orders and Purchase Process

4.1 The display of products on the Website constitutes an invitation to you to make an offer to purchase, and not an offer by us. Placing an order constitutes an offer by you.

4.2 Once you submit an order, you will receive an automated order confirmation email. This confirmation acknowledges receipt of your order and does not constitute our acceptance of your offer.

4.3 A binding agreement between you and us is only concluded once: (a) payment has been received and verified; and (b) the goods have been dispatched or collected.

4.4 We reserve the right to reject any order without providing reasons, including where: (a) goods are no longer available; (b) there is a pricing or product description error; or (c) we are unable to verify your identity or payment.

4.5 Do not submit duplicate orders. If you do not receive a confirmation, contact us at info@sagolfonline.co.za before resubmitting. You will be liable for any duplicate transactions you cause.

4.6 We may require you to provide proof of identity, proof of residence, or other verification information before processing your order. Failure to provide such information may result in cancellation of your order.

5. Pricing and Product Information

5.1 All prices displayed on the Website are in South African Rand (ZAR) and include VAT where applicable.

5.2 We make every effort to ensure pricing and product information are accurate. However, errors may occur. Where a material error is discovered in pricing or product description after you have placed an order, we will notify you. You may then choose to: (a) accept the corrected price or information; or (b) cancel the order and receive a full refund.

5.3 We are not obliged to sell a product at an erroneous price. Prices are subject to change without prior notice, until your order is confirmed.

5.4 Product images are for illustrative purposes only. The actual product may differ slightly from images displayed.

6. Payment

6.1 Payment can be made via the following methods:

•       Credit or debit card — we may require additional verification. If authorisation is not received, your order will be cancelled.

•       Electronic Funds Transfer (EFT) or bank transfer.

 

•       Any other payment method displayed on the Website from time to time.

6.2 Goods will only be dispatched once payment has been received and cleared in full.

6.3 We do not accept foreign currency (forex) payments online or in person.

6.4 All card transactions are processed through a secure payment gateway. We do not store your card details.

7. Delivery of Goods

7.1 Delivery will be made by a courier of our choice to the address provided during checkout. It is your responsibility to ensure the delivery address is accurate and complete.

7.2 Delivery times are estimates only and are subject to courier availability and your location. We are not liable for late deliveries.

7.3 Deliveries take place on business days during normal courier hours. Deliveries to outlying or remote areas may take longer.

7.4 A shipping fee will be calculated and displayed in your cart before checkout. Orders may qualify for free delivery subject to minimum spend thresholds and delivery area, as displayed on the Website from time to time.

7.5 For deliveries outside South Africa, additional customs duties, import taxes, and fees are your sole responsibility. We are not responsible for delays arising from customs processes.

7.6 Upon dispatch of your order, you will be notified by email with tracking information.

7.7 Delivery to the address specified by you at checkout constitutes good delivery. Risk of loss or damage passes to you upon delivery.

7.8 We are not liable for loss, damage, or delay caused by circumstances beyond our reasonable control, including force majeure events (see clause 17).

7.9 We are not responsible for incorrect delivery details provided by you, or for deliveries accepted by an unauthorised person at your chosen delivery address.

8. Cooling-Off Period, Returns, and Refunds

8.1 Cooling-Off Period (ECT Act): If you are a consumer purchasing goods via the Website, you are entitled to cancel any transaction within 7 (seven) business days after the date of receipt of goods, without penalty and without providing a reason, in terms of section 44 of the ECT Act. This right does not apply to: (a) goods made to your specifications; (b) perishable goods; (c) goods that have been unsealed or used.

8.2 To exercise your cooling-off right, notify us in writing at info@sagolfonline.co.za within the 7-business-day period. You are responsible for the cost of returning the goods to us, unless we agree otherwise.

8.3 Consumer Protection Act Returns: In addition to the ECT Act cooling-off right, consumers are entitled to certain rights under the Consumer Protection Act 68 of 2008 ("CPA"), including the right to return goods that are defective, unsafe, or not of acceptable quality within 6 (six) months of purchase.

8.4 Cancelled orders where payment has already been made will be refunded the full purchase price, less any direct costs incurred by us in returning the goods, within a reasonable time.

8.5 If you cancel an order due to a pricing or stock error on our part, you will receive a full refund with no deductions.

8.6 Refunds will be processed using the same payment method used for the original purchase, unless otherwise agreed.

9. Product Availability

9.1 We do not guarantee the availability of any product displayed on the Website.

9.2 If a product is out of stock, discontinued, or unavailable after your order has been placed, we will notify you and offer you the option to: (a) wait for the product to become available; (b) select an alternative product; or (c) receive a full refund.

9.3 We reserve the right to revise, discontinue, or remove products from the Website at any time without notice and without liability.

10. User Warranties

By using this Website, you warrant and represent that:

•       All personal information you provide is accurate, complete, and up to date.

•       You are not impersonating any person or misrepresenting your identity.

•       You are legally entitled to access this Website and purchase the goods offered.

•       You are 18 years or older, or have the consent of your legal guardian.

•       You will not violate any applicable laws in connection with your use of this Website.

•       You will not disclose your login Credentials to any third party.

•       You are responsible for complying with all laws applicable to your use of the Website from your jurisdiction.

11. Prohibited Use

You may not use the Website to:

•       Engage in unlawful, fraudulent, or malicious activities.

•       Post reviews or comments that are untrue, inflammatory, defamatory, abusive, harassing, threatening, obscene, sexually offensive, racially offensive, or otherwise objectionable. We reserve the right to remove such content without notice.

•       Send spam or engage in unsolicited bulk communications.

•       Introduce viruses, malware, trojans, ransomware, or any other harmful code or software.

•       Attempt to gain unauthorised access to our systems, servers, or networks.

•       Use automated tools (bots, scrapers, crawlers) to collect content or data from the Website without our prior written consent.

•       Sell, redistribute, or commercially exploit any content from this Website without our prior written consent.

•       Remove, alter, or obscure any copyright notice or other identification marks on the Website or in our communications.

•       Attempt to reverse-engineer, decompile, or disassemble any software used on the Website.

•       Frame or mirror content from this Website on any other website without our prior written consent.

12. Copyright and Intellectual Property

12.1 All content on this Website, including but not limited to text, images, logos, graphics, audio, video, software, and data compilations, is protected by copyright and other intellectual property laws. All rights are reserved by SA Golf Online (Pty) Ltd or its licensors.

12.2 You are granted a limited, non-exclusive, non-transferable licence to access and view the Website content for personal, non-commercial purposes only.

12.3 You may not reproduce, copy, republish, upload, post, transmit, or distribute any content from this Website for commercial purposes without our prior written consent.

12.4 The trademarks, logos, and service marks ("Trademarks") displayed on this Website are registered and unregistered Trademarks of SA Golf Online or third parties. Nothing on this Website grants you any right to use any Trademark without our prior written consent.

12.5 We reserve the right to modify, remove, or update any content on the Website at any time without notice.

13. External Links

13.1 This Website may contain links to third-party websites for your convenience. We have no control over the content or practices of those websites and make no representation as to their accuracy, completeness, or suitability.

13.2 Your use of external links is at your own risk. We encourage you to review the terms and conditions and privacy policies of any third-party websites you visit.

13.3 You may not link to, frame, or otherwise embed content from this Website on any other platform without our prior written consent.

14. Privacy and Data Protection

14.1 Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, sets out how we collect, use, store, and protect your personal information.

14.2 By using this Website, you consent to the collection and processing of your personal information in accordance with our Privacy Policy and applicable South African data protection legislation, including the Protection of Personal Information Act 4 of 2013 ("POPIA").

14.3 We will not sell, rent, or disclose your personal information to third parties, except where required to fulfil your order (e.g., providing your delivery address to our courier), as required by law, or as described in our Privacy Policy.

14.4 We use industry-standard security measures to protect your personal information and payment data. However, we cannot guarantee the absolute security of data transmitted over the internet. You transmit data to us at your own risk.

14.5 We are not responsible for security breaches on your own device resulting from a lack of appropriate antivirus or security software.

15. Limitation of Liability and Indemnity

15.1 Your use of this Website is at your own risk.

15.2 To the maximum extent permitted by applicable law, SA Golf Online, its directors, employees, agents, and suppliers exclude all liability for any direct, indirect, incidental, special, punitive, or consequential loss or damage of any kind (including but not limited to loss of income, profits, data, or goodwill) arising from:

•       Your use of or inability to use this Website or its content.

•       Any errors, omissions, or inaccuracies in the Website content.

•       Delays in delivery or non-delivery due to circumstances beyond our control.

•       Unauthorised access to or alteration of your data or transmissions.

•       Any third-party conduct or content encountered through or linked from this Website.

15.3 Nothing in these Terms limits our liability to the extent that it cannot be limited by law, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

15.4 Where liability cannot be excluded but can be limited by law, our liability will be limited to the minimum amount required.

15.5 You agree to indemnify and hold harmless SA Golf Online, its directors, employees, and agents from and against any claims, costs, losses, damages, or expenses (including reasonable legal fees) arising from: (a) your use of this Website; (b) your breach of these Terms; or (c) your violation of any applicable law or third-party rights.

15.6 We cannot guarantee that files, downloads, or content on this Website are free from viruses or other harmful code. You are responsible for maintaining appropriate security software on your device.

16. Consumer Protection Act

16.1 To the extent that the Consumer Protection Act 68 of 2008 ("CPA") applies to your transaction, nothing in these Terms is intended to limit, exclude, or modify any right or remedy afforded to you under the CPA.

16.2 You have the right to receive goods that are safe, of good quality, in good working order, free from defects, and suitable for their intended purpose.

16.3 If goods do not meet these standards, you have the right to have the goods repaired, replaced, or refunded in terms of section 56 of the CPA.

17. Force Majeure

17.1 Neither party will be liable for any failure or delay in performing obligations under these Terms where such failure or delay results from events beyond that party's reasonable control ("Force Majeure Event"), including but not limited to: acts of God, natural disasters, fire, flood, war (declared or undeclared), civil unrest, terrorism, strikes or labour disputes, power outages, telecommunications failures, government action, pandemics or health emergencies, or supplier failures.

17.2 In the event of a Force Majeure Event, the affected party's obligations shall be suspended for the duration of the event. If the Force Majeure Event continues for more than 14 (fourteen) calendar days, either party may elect to terminate the relevant order by written notice, and a full refund will be issued for any payment already received.

18. Electronic Communications

18.1 By using this Website or communicating with us electronically, you consent that any agreement, notice, disclosure, or other communication sent to you electronically satisfies any legal requirement that such communication be in writing.

18.2 A certificate issued by an administrator of this Website shall constitute prima facie proof of any fact related to the Website, including the version of the Terms governing a particular transaction and the content published at a specific time.

18.3 No message shall be deemed received by us unless we acknowledge receipt in writing. This does not detract from the fact that a duplicate submission of an order may result in a duplicate transaction for which you will be held liable.

19. Complaints

19.1 If you have any complaints or queries, please contact us at:

Email: nic@sagolfonline.co.za

Telephone: 081 579 9982

Postal address: 1 Fairway Avenue, Linksfield North, Johannesburg 2192

19.2 We will acknowledge your complaint promptly and endeavour to resolve it within a reasonable time.

19.3 If we are unable to resolve your complaint, you may refer the matter to the relevant consumer authority or Ombudsman in terms of applicable South African law.

20. Updates to Terms and Conditions

20.1 These Terms may be updated from time to time to reflect changes in law, our business, or best practice. Updated Terms will be posted on the Website with a revised "last amended" date.

20.2 Your continued use of the Website after any changes are posted constitutes your acceptance of the updated Terms.

21. General Provisions

21.1 Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.

21.2 Waiver: No failure or delay by us to enforce any provision of these Terms shall constitute a waiver of our rights. A waiver of any breach does not constitute a waiver of any subsequent breach.

21.3 Cession: We may assign or cede any or all of our rights and obligations under these Terms without your consent. You may not cede, assign, or transfer your rights or obligations under these Terms without our prior written consent.

21.4 Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and SA Golf Online in relation to your use of the Website, and supersede all prior agreements, representations, and understandings.

21.5 No Partnership: Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and SA Golf Online.

22. Governing Law and Disputes

22.1 These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa.

22.2 Any dispute arising from or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the South African courts.

22.3 For the purpose of any time period calculations, SAST (UTC+2) shall be used.

22.4 Address for service: 1 Fairway Avenue, Linksfield North, Johannesburg 2192, South Africa.